Our insurance company claims we have damage to the roof or garage. What we had was an interior gutter pipe that cracked in the wall on the 1st floor of a 3 story home. They seem to be redlining us.
What, they don’t know if the damage is to the roof, or to the garage??
Redlining means, they refuse to write insurance policies in a particular neighborhood. So if you have a policy, they aren’t redlining you.
What is covered, depends on the kind of policy you have. On the standard HO3, damage to the pipe itself is not covered. Damage to the walls of the house to get to the pipe, is covered.
Water damage that has been going on for a long time - evidenced by lots of wood rot, and you can tell by looking at the drywall/plaster - sometimes is excluded. You can’t neglect maintaining your house and then expect the insurance company to pay for it.