Archive for October, 2009

I manage storage units and we had hail damage to one group of units.?

Saturday, October 31st, 2009

Severe enough damage that we have to replace the roof and some of the doors. I have to call the tenants of each of these units and let them know what we are doing and when. I also have to request keys to the doors that we have to replace.

I need help with what to say to the tenants so that they will feel comfortable and secure. The roof will be replaced one day and the doors the next so some of these tenants will be opened twice.

If you had stuff in storage and repairs needed to be made that would require opening the unit up what would you expect from management? What should I say to the tenants?

FYI - We do have the legal right to open the units to make repairs and the repairs are necessary to protect the tenants stored items from water damage.

I think most of the tenants will be just fine and cooperative but there are always a few who will complain even if its for their best interest. So I could use some ideas.

Thanks

Hello, this is _____ from really awesome storage units, how are you? I am calling to inform you that recently we had a bit of property damage and we felt it would be nice to inform you that this damage was severe enough to force the need to replace the roof and some of the doors. We will be doing these repairs on ____. (this portion is applicable only to those who are applicable) We are replacing the door and sequentially the locks as well. We have your key at the desk available for your pick up at your earliest convince. All of your belongings have had no damage, the only change is the roof, door and key.

Thank you,

Super awesome storage units.

if ahigh wing blows away a trampoline and causes damages to your property are they liable for damages?

Wednesday, October 28th, 2009

someones trampoline damaged our car when a very high wind occurred are the owners of the trampoline responsible to turn a claim with there insurance company?

That will only be covered by the comprehensive coverage of your auto insurance. Im sure that isn’t the answer you want to hear, but I had the very same experience. The homeowner’s insurance said that they would not cover because the damage did not occur on their insured’s property. Whether the trampoline was tied down or not, that doesn’t matter.

What’s the best way to win an argument with your auto insurance company when they are unwilling to cooperate?

Wednesday, October 28th, 2009

I currently have a collision claim that involves a damaged hood that needs to be replaced. They are trying to tell me that since I took a hail damage claim a few years ago that included the hood that they will not replace the hood this time. I thought the reason that I pay collision AND comprehensive damage insurance was to make sure I was covered in either case, regardless of whether both happened during my ownership of the vehicle. What’s even more fishy is that the person dealing with my case at the collision repair shop asked me if I had a hail claim about a year ago and it was more like five years ago. Whether or not the insurance company cut me a check for the hail damage claim five years ago, aren’t they just trying to cheat me on this collision claim? I’m ticked, and I just wondered if anybody had any professional advice on the matter. Thanks all.
I’m not denying that I did not have the prior hail damage repaired, I’m just troubled by the fact that I have been a loyal customer for my entire driving life and that this hail claim was 5 years ago. I live in a region that gets frequent hail during the spring storm season and in fact, we got nailed with two pretty nasty ones in just the past week. I realize what the insurance company is saying and I realize I don’t have much of a leg to stand on in a technical sense. But where does an insurance company decide to show a little good faith to a lifelong customer and meet somewhere in the middle. I realize that I may be fighting a losing battle, but I would just like to see my insurance company live up to its slogan and be there like a good neighbor.
I’m not denying that I did not have the prior hail damage repaired, I’m just troubled by the fact that I have been a loyal customer for my entire driving life and that this hail claim was 5 years ago. I live in a region that gets frequent hail during the spring storm season and in fact, we got nailed with two pretty nasty ones in just the past week. I realize what the insurance company is saying and I realize I don’t have much of a leg to stand on in a technical sense. But where does an insurance company decide to show a little good faith to a lifelong customer and meet somewhere in the middle? I know that I may be fighting a losing battle, but I would just like to see my insurance company live up to its slogan and be there like a good neighbor.

Did you have the hail damage repaired? If yes, then you should be able to show the insurance company that the damage was repaired. If the damage was repaired - then the hail damage claim has no bearing on this loss.

However, given the way your question is asked….I suspect you pocketed the money and did not have the repairs done.

In which case, the insurance company does not owe to re-repair the damage.

Frequently in hail damage to hood claims you have to replace the hood. If the insurance company wrote an estimate to replace the hood b/c of the hail damage and you did not replace the hood—-they do not owe you another hood. You can not get paid twice to replace the same hood.

If they did not write to replace the hood b/c of the hail damage - rather did a paintless repair….then what they should do is write an estimate for the total cost to do the repairs from this accident and subtract the total cost of the repairs from the prior accident that you did not have done - subtract your deductible and pay you the difference.

The math would look like this: this damage - prior damage - deductible = amount paid.

The insurance company is not trying to trick you.

Rather is sounds like you are trying to trick them and collect twice for the hood.

The issue is not the insurance company cutting you a check for the prior damage. The issue is that you did not have the hail damage repaired.

which of the following would be correct; if you live more than 200 miles from where a hurricane 1st comes?

Wednesday, October 28th, 2009

ashore, what could you expect of these choices?
your home is too far from the hurricane and would not be damaged or
high winds might damage the roof and surrounding trees might fall or
thunderstorms created from the hurricane may cause flooding in the area or
high winds,tornadoes,flooding,possible lightning and hail from thunderstorms might damage your home? which one of these would happen?

The last one. Happened here last year.

Is it legal for the mortgage company to keep the insurance money?

Wednesday, October 28th, 2009

I purchased a foreclosure on August 29th. After we had done a final walkthrough. Once we moved in we realized that there was hail damage to the roof from August 26th, (our new neighbors told us a hail storm came through) We had the roof checked out and sure enough the roof was damaged. (Not visible from the ground or at walkthrough) We contacted the Mortgage company’s insurance, they came out and assessed it and aproved a payment for repair. Now the mortgage company is refusing to pay, they are keeping the money to cover what they lost in the short sale on the foreclosure. Is this even legal?

I had an inspection prior to the hail storm. I did not know a hail storm had came through until I had moved in and found out from the neighbors. There was noone living in the house so the sellers were not aware of the storm either. During the walkthrough there was no way from the ground I could tell there was any damage to the roof. Even when up there recently I was unable pointed out to me

No it isn’t legal, since the approved payment for the repair, but you need an attorney specializing in real estate law. Don’t attempt to do this yourself, you will get nowhere.

I have hail damage on roof and siding of home, insurance co. sent check, can I just get roof done to keep $?

Wednesday, October 28th, 2009

They sent check for $5000 and will send $4000 more when work done. Roof will be $3500, siding not too bad. They want itemized bill for second check. Can I use the $1500 and forget about requesting 2nd check?
The check did not include mortgage co. This isn’t considered fraud, is it? I am getting the roof fixed and really need $ bad, siding is lower priority.

This isn’t fraud.

But it’s going to be a problem with your insurance company - leaving unrepaired damage (the siding) can jeapordize the way your house holds up to OTHER weather damage. Also, they’re going to know it, because you’re leaving $4,000 on the table.

They can cancel or nonrenew your policy, with the unrepaired damage - AND, don’t forget, that if something ELSE happens to that siding, they’re not going to pay for it a second time. That includes fire damage to it, or more hail, or whatever.

It could end up burning you in the long run.

Rental Business: Insurance Claim - How do I let a contractor know politely I’m not going to hire him?

Friday, October 16th, 2009

Hi,
I am a landlord and have a rental business. Following a wind damage a contractor I called came and did some urgent work like cover roof temporarily etc. The insurance will pay him for that. However, there is more work to do and he provided a quote to do that too. I decided not to hire him because I learned the insurance is willing to pay me around $10,000 so I fix it myself or hire whoever I want to do it properly even if for less.
The contractor was nice to me and did come to the property a few times. How do I tell him my decision professionally without pissing him off?
I want at least to sound fair. I know I do not owe him anything but still I guess I did give him the impression he will do the other job as well. THANKS.
Thank you Everyone for the Great feedback and ideas! Regards, Neil

"Thank you for your past work. I have decided to accept another bid for this job. Please feel free to use me as a reference in the future."

While he may be disappointed he didn’t get the bid, that’s part of the nature of his job.

is it legal for insurance companys to hold part of the claim money?

Friday, October 16th, 2009

when my home was damaged by hail, the adjuster looked and made out the check. subtracted the deductible and also withheld about a third of the money. the adjuster said that i must meet a mark on the total cost of the repairs before i can receive the rest of the money. my home is payed for. in the past when i have had to make claims this was not the case. i have had the same company for 30 years, under the same policy.

When you signed the policy, all stipulations to that was in that document. Find that document and review it. If it states that they can withhold the money, they can. This differs from company to company so just check the document.

Why do Roofers NOT want my business?

Friday, October 16th, 2009

Hi,
I need some repair done on my roof following a wind damage.
I called insurance and they took care of the urgent repair like covering the roof temporarily so it does not get wet in the meantime. They also offered to send me $5,000 in order to hire someone and fix it. I want to hire a roofer but many are asking if I already involved insurance and interestingly do not want to do it(!) My questions are:
1. How should I respond/what should I tell roofers who ask me if I involved my insurance company?, and
2. What are they so afraid of that they will not even take money to fix it!?
So far none of them even went to see it!
THANKS.

Don’t tell them and just wright them a check when they are done. Make sure they are licensed and bonded. Also check with the state & BB and see if they have any claims or complaints and they are licensed.

Interested in a 2008 Chevy Impala LTZ, 33K w/ hail damage. How much should I offer?? Asking 15K.?

Friday, October 16th, 2009

Hail damage is small dings all over hood and roof. Very noticeable. Car was a rental. I wouldnt pay 15K for it, is 10K +ttl too low??

First of all I have no idea why anyone would be interested in a hail damaged car unless it is extremely cheap. This one isn’t even close. What you need to do is get an estimate for the repairs. Hail damage can be expensive if it is as bad as you say it is. Whoever owned this car got paid up front for the damage and now they are asking you to pay again.

Don’t do it. Let the seller carry the burden of the damage.

In rough condition ( based on the severe hail damage) that car is worth in the area of $9500. Even if the car was in good condition $15,000 is way over priced.